Secure Payment

1. What means of payment are accepted by www.turtledove-shop.fr ?


TURTLE DOVE favors the payment of orders placed on the Website by credit card (Visa, Mastercard and American Express), Paypal payment and payment by bank transfer.

All payments are made in Euros and in cash on the day the order is placed.

2. How secure are the credit card payments ?


Maintaining the security and confidentiality of customer information and payments is of the upmost priority for Turtle Dove. To this end, our website is equipped with the online payment system CM - CIC p@iement to perform transactions via the website of our bank partner CIC in encrypted mode. This system benefits from the secure payment SSL (Secure Socket Layer) that ensures encryption of your bank details during transmission on the network. You will see that the transmission is encrypted by software once the Padlock symbol appears in your browser. Your banking information is only viewed by the bank, which saves it on a highly secure server. This information is not shared with third parties.

3. Are taxes included ?


For order delivery to countries of the European Union, prices are displayed in Euros including VAT (all taxes included) but not including contributions to cover expenses of processing and shipping.

For deliveries to countries outside the European Union, prices are shown excluding taxes. However, these orders may be subject to taxes and customs duties in the country of destination. These costs shall be borne and formalities discharged, by Customer when taking receipt of the goods. Taxes and other duties shall be payable to the carrier upon delivery.

Prices may be changed at any time at the discretion of TURTLE DOVE

Products are charged on the basis of the rates in force when the purchase order was placed by Customer. Rates when they come into effect are definitive and may not subsequently be modified.